bs99's Commitment to Responsible Gaming
A truly enjoyable experience is one that stays controlled and safe — bs99 stands by you to ensure mindful betting.
Our Approach
Gaming Should Be Fun, Not an Addiction
bs99 believes online betting should be a form of entertainment — not a source of income or a compulsive thrill. To honour the trust of millions of users in Bangladesh, we are committed to building a culture of responsible gaming.
Our platform includes several protection tools — such as deposit limits, self-exclusion, time-out, and 24/7 support — to help you stay in control at all times. Playing at bs99 is not just about excitement; it means a mindful and secure experience.
For Ages 21 and Above Only
To register and place bets at bs99, you must be at least 21 years old. Allowing minors to gamble goes against our policy and we make no exceptions on this matter.
Protection Tools
All the Features, In Your Control
Deposit Limit
You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once the limit is set, your account will not allow deposits beyond the specified amount, which helps prevent overspending.
Time-Out Feature
If you feel you need a break, you can temporarily close your account for a set period — such as 24 hours, one week, or one month. During a time-out, logging in or placing bets will not be possible.
Self-Exclusion
If you feel that gambling is causing problems in your life, the self-exclusion option lets you permanently close your account for an extended period. We fully support you in making this decision.
Gaming History Review
You can view your betting history, deposits, and withdrawal records at any time from your account dashboard. This feature is very useful for understanding your own spending patterns.
Self-Assessment
bs99 recommends that you regularly review your betting habits. Our self-assessment guide will help you understand whether betting is staying recreational or turning into a problem.
24/7 Support
The bs99 support team is available around the clock via live chat and email. Contact support directly to get advice on any responsible gaming matter or to activate a tool.
Stay Informed
Warning Signs of a Problem
Keep the following points in mind to recognise whether betting is becoming a problem. If the answer to one or more of these questions is "yes", it is time to seek help.
- Are you repeatedly placing more bets to chase losses?
- Are you spending more than the budget you set aside for betting?
- Are you spending more time gambling while neglecting family or work?
- Do you feel uncomfortable or anxious when you stop betting?
- Are you gambling with borrowed money or by dipping into your savings?
- Are you hiding your betting activity from loved ones?
Important reminder: Gambling is never a reliable source of income. All forms of betting carry risk and there is no guarantee of winning. Only play with money you can afford to lose.
Reach Out for Help
If you feel you are struggling to control your betting, do not wait — talk to the bs99 support team. We help without judgment.
Live Chat: Available 24/7 around the clock
Email: [email protected]
Support is available in both Bengali and English.
Step by Step
How to Use the Protection Tools
Using the responsible gaming protection tools at bs99 is straightforward. Follow the steps below.
Log In to Your Account
Go to the bs99 Login page and enter your username and password to access your account.
Open Account Settings
Click the profile icon at the top right of the dashboard and go to the "Settings" or "Security" option.
Select the Responsible Gaming Section
Click on the "Responsible Gaming" tab — all tools are available together in one place here.
Activate the Tool of Your Choice
Enable deposit limits, time-out, or self-exclusion — whichever you need — and confirm your selection.
Get Help from Support
If you encounter any issue or cannot find a tool, contact us immediately via live chat or at [email protected].
Core Principles
bs99's Core Principles of Responsible Gaming
bs99 recommends following a few simple principles to keep betting enjoyable while staying honest with yourself.
Play for entertainment only — not as a primary way to earn money.
Set a fixed budget before you play and stick to it.
Do not place more bets in an attempt to recover lost money.
Avoid betting when you are under the influence of alcohol or emotionally distressed.
Always prioritise spending time with family and friends.
Take regular breaks and keep track of the time you spend playing.
Protecting Minors
Protect Children and Young People
bs99 never allows anyone under the age of 21 to bet. However, guardians at home also have a role to play.
Keep password protection enabled on your devices, never share your bs99 account credentials with underage members of your household, and use parental controls on your browser.
If you suspect that a minor has used your account, notify our support team immediately.
Advice for Parents and Guardians
- Use device locks and separate user accounts.
- Keep your bs99 account password secure.
- Avoid betting in front of children.
- Have an open conversation with your children about the risks of online gambling.
- Use parental control software on browsers and devices.
Start Safe Betting at bs99
Play responsibly and enjoy yourself. Access your favourite games, cricket betting, or slots — all in a safe environment.